Samsung announced the recall of all Galaxy Note 7 smartphones more than a week ago and much has happened since then. The company will voluntarily provide Galaxy Note 7 owners with safe replacements, but it seems that shipments of new units have been dispatched yet.
Samsung posted an announcement urging all Galaxy Note 7 users to immediately participate in the replacement program, which means that they must backup data on their phones, conduct a factory reset in order to delete personal information, power down the device and return it to its point of purchase.
The report mentions that customers who have Galaxy Note 7 devices can replace their current device with a new one based on local availability. Samsung also announced that it will provide users with a new Galaxy Note 7 device (pending CPSC approval).
In the meantime, users could… (read more)
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