Samsung’s discontinuation of the Galaxy Note 7 has caused a major financial loss for the company and damages to its brand image as well. The reason for the Note 7’s demise was the unsolved flaw that caused the phone to overheat and catch fire.
The Galaxy Note 7 has been associated with cases of overheating and flaming smartphones, since the company’s first recall of the device failed to solve the issue with the phone. The negative image of the Galaxy Note 7 might be rubbing off on Samsung’s other flagship, the Galaxy S7 edge.
Samsung is currently offering Note 7 owners the possibility to exchange their phones with the Galaxy S7 or S7 edge, as the South Korean company will be relying heavily on sales of these two premium smartphone models, until the Galaxy S8 arrives next year.
The Canadian carrier refused to deal with the situation
However, recent reports of flaming S7 edge phones might convince even more Samsung customers to shift to another An… (read more)
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