Samsung Accused of Lying About the Water Resistance of Galaxy Smartphones
Samsung is being sued by the Australian Competition and Consumer Commission over the water resistance claims for a series of Galaxy-branded phones.
The ACCC claims that Samsung “made false, misleading, and deceptive representations” regarding the water resistance of its phones, as its ads showed people using these devices in oceans and swimming pools, only for the company to then deny warranty repairs caused by exposure to water.
Because the IP rating that Samsung phones only involve exposure to clean water, the South Korean firm refused to repair devices damaged when used in water, so the ACCC is now seeking “penalties, consumer redress orders, injunctions, declarations, publication orders, an order as to findings of fact, and costs.”
“The ACCC alleges Samsung’s advertisements falsely and misleadingly represented Galaxy phones would be suitable for use in, or for exposure to, all types of water, including in ocean water and swimming pools, and would not be affect… (read more)
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