BlackBerry releases OS updates pretty often, especially since Google has decided to launch security patches each month, thus allowing handset makers to provide the same level of security to their devices, too.
However, there are many BlackBerry apps that are coming pre-installed on the company’s most recent devices, which are updated in a timely manner as well. DTEK is one of the apps that have been updated several times in the last couple of weeks.
The bad news is one of the previous updates included a bug that now affects many BlackBerry smartphones that have the DTEK app installed.
Fortunately, the issue doesn’t seem to be widespread, but the number of affected users is just enough to determine BlackBerry to update the Knowledge Base and inform customers that it is now working on fixing the problem.